Senior Client Advisor

We are looking for an experienced Senior Client Advisor to greet customers, answer any queries and assist with finding the requested stock. The Senior Client Advisor is also responsible for repacking shelves and ensuring that the store is clean. To be successful as a Senior Client Advisor you must have excellent customer service skills.

Responsibilities:

• Greet customers;

• Answer customers' questions;

• Look for stock requested by customers;

• Keep the stock room organized;

• Pack shelves neatly;

• Create attractive displays;

• Elevate customer complaints to the manager.

Requirements:

• Excellent customer service skills;

• Excellent knowledge of Russian, French and English;

• Client Book;

• Friendly disposition;

• Flexibility;

• Ability to multitask;

• Ability to remain calm and professional with difficult customers;

• Ability to work well in a team.

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